Privacy Policy - Spinning Top Drycleaners and launderers

1. General
SEE IMPORTANT DEFINITIONS IN SECTION 2 BELOW.

a. These terms and conditions apply to all credit card payments made (whether online, by telephone, in a store, or in any other manner) to Spinning Top Drycleaners & Launderers

b. These terms and conditions also apply to Electronic Communications (whether or not in connection with a credit card payment).

c. In addition to these terms and conditions, Spinning Top Drycleaners & Launderers’ Privacy Policies apply to your use of any Spinning Top Drycleaners & Launderers website. A current copy of this privacy policy may be found at http://www.spinningtoplaundry

d. By making a credit card payment to Spinning Top Drycleaners & Launderers, by requesting Electronic Communication(s), and or by requesting services from Spinning Top Drycleaners & Launderers, you accept these terms and conditions.

e. Spinning Top Drycleaners & Launderers may amend these terms and conditions at any time by posting the amendment on its website at least 30 days prior to the effective date of the change.

I specifically acknowledge the Refund Policy terms (below) and accept the terms and conditions regarding recurring payment by my credit card by clicking the following button: “I accept”.

2. Definitions

As used in these terms and conditions:

a. “Spinning Top Drycleaners & Launderers” , “we,” or “us ” refers collectively to Spinning Top Drycleaners & Launderers and all of its divisions

b. “You” means you, the customer.

c. “Service” means any service provided by Spinning Top Drycleaners & Launderers, such as Dry Cleaning, Laundering, sewing and alteration, cobbler services, janitorial service and laundry shop

d. “Electronic Communications ” means any electronic billing and payment communications sent by Spinning Top Drycleaners & Launderers to you or by you to Spinning Top Drycleaners & Launderers, such as online access to statements and emails relating to billing or payment, disclosures, notices and other communications regarding your Service (including, without

limitation, your billing statements notice of the posting of your electronic billing statements, privacy notices, change-in terms, notifications, and any periodic email communications).

e. “Credit cards” includes both credit cards and debit cards.

f. “Automatic payments” refers to having your credit card number stored on file in our secured computer system for charging your card for every order and or service provide to you in your account.

3. Authorization

By entering your credit card information online or providing your credit card information to us by phone or in person:

a. You are representing and warranting to us that you are an authorized user of the credit card and that the associated information entered (account holder name, account number, billing address, etc.) is accurate.

b. You authorize Spinning Top Drycleaners & Launderers and or its affiliates to charge the amount you have requested or have been invoiced or any amount due to Spinning Top Drycleaners & Launderers or its affiliates as an open or pending balance in your account, from time to time, to your credit card, as a recurring transaction. The authorizations set forth in these terms and conditions will remain in effect until you notify Spinning Top Drycleaners & Launderers in writing that this authorization is revoked.

e. You may contact us at the following address with any questions: info@spinningtoplaundry.com

4. Charges

a. For each transaction, in addition to the charge you have authorized, your credit card issuer and network may assess their customary transaction or handling charge, if any.

b. If a charge is declined or reversed by the credit card issuer or network, you agree to pay us a service charge and to reimburse us for all reasonable costs of collection. Your credit card issuer may also assess its customary charge for such transactions.

5. Dishonored method of payment and Requests for Payments

a. If your credit card issuer or network does not honor an online payment transaction, an over-the-phone transaction, an in-person transaction, or a

recurring transaction for services rendered, then we have the right to charge the amount of any such transaction to your account or to collect the amount from you.

b.If your credit card issuer or network does not honor an online payment transaction, we may suspend any or all pending delivery services until a proper method of payment is used to close all open and pending balances.

6. Confirmation of Payment

a. By clicking “Schedule” or “Next” you are consenting to receive a one-time confirmation of this payment electronically to the email address you have provided to us.

b. If you set up automatic payments, then you are consenting for us to charge your credit card automatically for the order of clothes or items you have sent for us to clean and finish. You further consent to receive a one-time invoice attached to each order detailing the garment description and price reflecting the amount charged per invoice. By leaving a credit card on file you are setting up automatic recurring payments, which means you will be charged every time you send in an order to Spinning Top Drycleaners and Launderers for Dry Cleaning and or utilize any of our services.

c. All transactions are final. Please see our Refund Policy.

7. About credit card security

a. Your credit card number is sent in encrypted form to our credit card processor.

This means humans cannot read it. It also means that if someone is intercepting your internet traffic the card number is scrambled. No one is supposed to be able read it except our credit card processing company.

b. We use secure servers (SSL) and extra strong encryption called Tokenization under strict regulations of PCI compliance. On our site when you see the URL change from “http://” to “https:// “ all data transmission is encrypted so that other people snooping around the net cannot read the data. Thus using your credit card on our site is as secure as any other commercial transaction on the internet.

8. REFUND POLICY

All transactions are final. Transactions made online, over the phone, or in person at any of our outlets with any form of payment are final. Any and all refunds will be provided as a Dry Cleaning or “In-store” Credit to the client’s Dry Cleaning Account. Any claim should be made to Spinning Top Drycleaners and Launderers Management via email at info@spinningtoplaundry within five (5) business days upon receipt of services.

9. OUR SERVICES

Please see ‘Our Services’ and/or ‘Services’ page in which you may also request a base price list on each and all of our services. This can be done by entering your email address, name and phone number on the white box provided after clicking the link on the desired service. All of our price lists are basic prices and upcharges may apply. Prices are based upon material, material type, construction of garment or item including trim and or decoration, and the time that it would take for us to process the item. All prices are subject to change without prior notice.

a. Payment for Services

Stain removal is not guaranteed, as some stains in combination with some fabrics may be unserviceable and unable to be removed without possible damage to the color, texture or fabric. You are responsible for payment to process the garment. Stain removal, whether the stain(s) is removed or not, does not constitute a reason for nonpayment. Payment must be made in full for processing of garment regardless of stain removal outcome.

b. Service Disclaimer

We exercise the utmost care in processing articles entrusted to us, and use such processes, which, in our opinion, are best suited to the nature and condition of each individual article. Nevertheless, we cannot assume responsibility for inherent weaknesses of, or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suedes, leathers silks, satins, double-faced fabrics, vinyls, polyurethanes, etc. Responsibility is also disclaimed for trimmings, buckles, beads, buttons, belts, sequins and any type of ornamentation.

In Laundering, Wet Cleaning and Dry Cleaning, we cannot guarantee against color loss and shrinkage; or against damage to weak and tender fabrics. Differences in count must be reported, within 48 hours. Unless a list accompanied the bundle our count must be accepted. The company liability with respect to any lost article shall not exceed 10 times our charge for processing it. Any claim should be made to Spinning Top Drycleaners and Launderers Management via email at info@spinningtoplaundry within five (5) business days upon receipt of services.

c. Item(s) Processing Consent

By sending or presenting your garment(s) or item(s) to Spinning Top Drycleaners and Launderers you agree and understand that there is the possibility of unpredictable reactions that may adversely affect the fabric and/or trim and construction of the item(s) presented to Spinning Top Drycleaners and Launderers. Such unpredictable reactions include but are not limited to being originated from manufacturer defect, unserviceability, misleading or incorrect care label instructions, missing care label instructions, normal wear and tear deterioration, or any source outside of Spinning Top Laundry Services knowledge prior to processing.

By leaving or sending your items to Spinning Top Drycleaners and Launderers give Spinning Top Drycleaners and Launderers the permission to use whatever it deems necessary to clean your garment and you will not hold Spinning Top Drycleaners and Launderers responsible should there be any problems or damage that occurs because of processing caused by unpredictable reactions.

You also agree that no verbal statement made by any Spinning Top Drycleaners and Launderers employee can be construed as a warranty superseding any statement in this agreement.

d. Wash Dry and Fold Services

By sending in or bringing in articles of clothing to Spinning Top Drycleaners and Launderers for wash Dry and Fold services, also known as spinning top laundry by the bulk, you acknowledge that:

There is a thirty pieces per bag minimum to process a load whether the pieces of your order reach thirty or less. Orders exceeding thirty pieces per bag are charged by the pieces per bag at the price on our price list.

You also acknowledge that you are responsible for the type of articles you send to be processed in our wash dry and fold service. These articles are not cataloged in our computer system by the piece and are processed by the bulk, we cannot be held responsible for any item damaged in any way as a result of laundering. Items sent to Spinning Top Drycleaners and Launderers to be processed as wash dry and fold should only be items you would wash and fold at home or at a coin laundry such as, t-shits, undergarments, socks, and towels.

Spinning Top Drycleaners and Launderers does not provide finishing (ironing), or stain removal in the Wash Dry and Fold service.

e. Leather Item(s) Processing Consent

Suede and leather garments being made of animal skins, sometimes have inherent defects that may not be apparent before cleaning. In addition to the effects of normal wear, there are other conditions you should be aware of. Some skins may have weak or thin areas that can chafe during processing. Prior exposure to heat and moisture can make skins tender, stiff or brittle. Fading may not be totally corrected by dyeing. Some stains may not be removable. Color uniformity cannot be assured if skins were not originally matched evenly.

You also agree that you have read the foregoing and you release Spinning Top Drycleaners and Launderers and its affiliates from responsibility for any of the above conditions.

f. Alteration(s) and or Tailoring Processing Consent
When sending or presenting to Spinning Top Drycleaners and Launderers items for alterations or tailoring already marked by you:

You are well aware that you presented/sent your special garment(s) to be altered or tailored, but instead of being professionally fitted by one of our amazingly skilled tailors or seamstresses, you handed Spinning Top Drycleaners and Launderers your garment(s) already pinned, cuffed or marked exactly how you would like them altered.

Therefore, you hereby give Spinning Top Drycleaners and Launderers your permission to alter your garment(s) as you’ve indicated. Therefore, you will not hold Spinning Top Drycleaners and Launderers and its affiliates responsible for any problems that may occur as a result of these alterations

and promise to take full responsibility for any additional costs that may be necessary should your garment(s) need to be re-altered.

You also understand that no verbal statement made by any Spinning Top Drycleaners and Launderers employee can be construed as a warranty superseding any statement in this agreement.

g. Lost Items

we request that customers empty pockets prior to putting laundry out for pickup as spinning top laundry does not take responsibility, as bailee or under any other statutory or common law property principle, for any items left in pockets or left within bundles of garments (i.e. jewelry, watches, cash).

10. Items Left Unclaimed

disposition of unclaimed articles:

If any person shall fail to claim any garment, clothing, household article, or other articles delivered for laundering, cleaning, or pressing to any laundry or dry-cleaning establishment for a period of 6 months after the delivery of such article for laundering, cleaning, or processing, the laundry or dry- cleaning establishment to whom the garment, clothing, or household article is delivered shall have the right to dispose of such garment, clothing, or household article by whatsoever means it may choose without incurring liability or responsibility to the owner provided, however, that before such laundry or dry-cleaning establishment may claim the benefits of this section it shall at the time of the receiving of such garment, clothing, or household articles, give to the individual delivering such article notice in writing that the articles so delivered may be disposed of by such laundry or dry-cleaning establishment unless such articles are reclaimed within 6 months from date of delivery to such laundry or dry-cleaning establishments. Provided, further, that if any garment, clothing, household article, or other articles referred to above is left at a laundry or dry-cleaning establishment for storage, and insurance is charged for thereon, then, in that event, the said 6 months as set forth above in this section shall not start to run until the period for which the article so insured has expired and when the time for which the insurance on said garment, clothing or household article shall have expired then the laundry or dry-cleaning establishment may dispose of the property as though no insurance had been placed on said property in the same way as is provided hereinabove in this section.

11. Technical Requirements for Electronic Communications

a. In order to make credit card payments online or receive Electronic Communications, you must have access to a personal computer with a 128 bit JavaScript enabled browser, internet access, and a valid email account supported by software that enables you to receive Electronic Communications. In order to store Electronic Communications on paper, you will need a printer connected to your computer. You also may store them in your offline files or in an electronic storage device. Spinning Top Drycleaners and Launderers is not required to provide paper copies of any Electronic Communication you have previously authorized.

b. You agree to provide us, and keep current, a valid email address.
c. By authorizing a credit card payment online, or by requesting Electronic

Communications, you confirm that your system meets these requirements, that you have the capability to access and download or print electronic disclosures, and that your email address is current and valid.

12. “Electronic Only” Communications

If you have authorized “Electronic Only” communications, then the following additional terms apply:

a. You understand and agree that Spinning Top Drycleaners and Launderers may provide you with all Electronic Communications exclusively online.

b. At your request, we will provide you with copies of statements and account information electronically via email or in printed form as requested.

c. You may elect to withdraw your consent to receive Electronic Communications (other than confirmation of online credit card payments) at any time by communicating with Spinning Top Drycleaners and Launderers via email at info@spinningtoplaundry that you wish to be removed from our email communications.

d. If you give or withdraw consent by writing to us or calling us, there may be a delay in implementing your request.

e. You may also contact us if you need to update any information relating to a change in your email address.

13. Governing Law

These terms and conditions will be governed and construed in accordance with the laws of the Federal Republic of Nigeria (without giving effect to any choice of law principles or rules). The courts located in Ibadan, Oyo State will have the exclusive jurisdiction for any dispute or legal action brought in connection with these terms and conditions or any services performed by us.

OUR PRIVACY POLICY

We value your personal privacy. We have been doing business since 2018, and we have never sold our Email lists, nor any other client information. This means that information about you such as phone numbers, Email address, postal address, and credit card information will be kept totally confidential to the best of our ability.

We are here to provide the best service a business can offer, and would never knowingly betray your trust, which you as our guests have given us. We take industry-standard precautions to protect your data, but it is impossible to guarantee the security of data transmission over the Internet or any wireless network, and so you agree that you use our site and transmit sensitive data to us at your own risk.

Spinning Top Drycleaners and Launderers does not sell any information with anyone or any entity what-so-ever. We will transmit information of yours only as necessary to process your order or provide the services to you (for example, we need to send your payment information to our credit card processor, and if you order an item by mail, we would need to provide your address to the shipping agent). All service providers to whom we transmit your information will also be obligated to keep your data confidential.